Event Coordinator

Dave n Busters; Tampa (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading entertainment venue is looking for an Event Coordinator to support its sales department. The role involves managing bookings, ensuring exceptional guest service, and executing administrative tasks to enhance overall event experiences. Candidates should exhibit strong organizational and communication skills, with the ability to analyze data effectively. Join us to contribute to an energetic team and help create memorable events!

Qualifications

• Friendly demeanor and 'You Got It' attitude.
• Strong verbal skills and basic data analysis abilities.
• Ability to communicate effectively with guests and team.

Responsibilities

• Ensure guest needs are met and contracts updated.
• Handle RFPs and calls for social events.
• Support Sales Department with follow-ups and communication.

Skills

Organizational skills

Communication

Decision-making

Customer service

Job description

Job Description:

POSITION SUMMARY:
The Event Coordinator supports the sales department in executing administrative functions that keep the Store running efficiently. This role is essential for providing "unreasonable hospitality". The Event Coordinator handles administrative duties, confirmation calls to finalize event details, participates in the sales process, and manages a portion of social market bookings.

YOU WILL BE AN OUTSTANDING EVENT COORDINATOR IF:
• You are friendly and demonstrate a "You Got It" attitude.
• You have good decision-making skills and can communicate effectively with guests, the Sales Team, and Management.
• You communicate clearly and regularly with Operations, the Sales Team, and guests.
• You can clearly verbalize guests' needs to Operations and Team Members.
• You possess strong organizational skills.
• You have strong verbal skills.
• You can analyze basic data to assist Operations and Sales with decision-making.
• You can read and communicate in English.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Ensure guest needs are met, communicating requests to update contracts accordingly.
• Handle RFPs and calls for social events, converting them into confirmed business.
• Conduct site tours as needed.
• Distribute paperwork for "pop-up" parties, coordinating with management for staffing.
• Support the Sales Department administratively, following up on calls/emails/tasks post-sale, and communicating changes to BEOs or contracts to Operations.
• Follow up on accounts receivable, collect payments, and close balances.
• Submit check requests and invoices as needed.
• Ensure Operations has the latest BEO for each event.
• Offer upsell opportunities to Event Hosts after sales are finalized.
Because we expect you to "Act like you own it," your job includes all listed responsibilities plus any other duties as assigned. If you see a need, meet it; if you have an idea, share it; if a Team Member needs help, lend a hand.

The statements above describe the general nature of the work for this position and are not exhaustive of all responsibilities, duties, or skills required.

Salary Range:

$15 - $19.50

We are an equal opportunity employer and participate in E-Verify where required.