Event Coordinator

Dave & Buster's; Tampa (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Dave & Buster's is seeking an Event Coordinator to enhance guest experiences through effective communication and administrative support. This role is vital for ensuring smooth event operations, from booking events to managing paperwork, contributing directly to delivering 'unreasonable hospitality'. Candidates should demonstrate strong organizational skills and a friendly attitude.

Qualifications

• Strong verbal communication skills required.
• Ability to analyze data for decision making.
• Proficient in English communication.

Responsibilities

• Handle RFPs and calls for social events, turning inquiries into bookings.
• Conduct site tours and manage event paperwork.
• Support the Sales Department with communication updates to Operations.

Skills

Communication

Organization

Decision-making

Job description

Job Description:

POSITION SUMMARY:
The Event Coordinator supports the sales department in executing behind-the-scenes administrative functions that keep the store functioning efficiently. This role is essential for providing "unreasonable hospitality." The Event Coordinator handles administrative duties, confirmation calls, and participates in the sales process, including booking social events.

YOU WILL BE AN OUTSTANDING EVENT COORDINATOR IF:
• You are friendly and demonstrate a "You Got It" attitude
• You have good decision-making skills and communicate effectively with guests, the Sales Team, and Management
• You communicate clearly and regularly with Operations, the Sales Team, and guests
• You can clearly verbalize guests' needs to Operations and Team Members
• You possess strong organizational skills
• You have strong verbal communication skills
• You can analyze basic data to assist Operations and Sales in decision-making
• You are proficient in English communication

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Exceed guest expectations by communicating all requests and updating contracts accordingly
• Handle RFPs and calls for social events, converting inquiries into confirmed bookings
• Conduct site tours as needed
• Ensure timely distribution of paperwork for "pop-up" parties, coordinating with management for staffing
• Provide administrative support to the Sales Department, including follow-up on calls/emails/tasks, and communicate updates to Operations
• Follow up on accounts receivable, collect payments, and close remaining balances
• Submit check requests and invoices as needed
• Keep Operations updated with the latest BEOs for each event
• Offer upsell opportunities to Event Hosts post-sale
• Perform other duties as assigned, proactively addressing needs and supporting team members

The above describes the general responsibilities and is not an exhaustive list of all duties and skills required.

Salary Range:

$15 - $19.50 per hour

We are an equal opportunity employer and participate in E-Verify where required.