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Full Time Pocono Lake, PA, US
2 days ago Requisition ID: 1112
Salary Range: $25.00 To $28.00 Hourly
Job Description
Job Title: Event Coordinator
Department: Recreation
Reports To: General Manager
FLSA Status: Non-Exempt
Education: High school diploma or equivalent preferred; additional education or training in recreation, hospitality, or related field preferred.
Experience: 1–2 years in a related field preferred. Customer service or recreation-related experience preferred. Experience handling cash or point-of-sale transactions is a plus. Familiarity with lake, boating, or outdoor recreation environments is beneficial. Experience in recreation or event planning preferred.
Work Schedule:Must be able to work a flexible schedule including evenings, weekends, and holidays.
Position Summary
The Event Coordinator / Event Specialist is responsible for supporting the planning, coordination, and execution of events from concept through completion. This role oversees event logistics, vendor relationships, staffing coordination, procurement activities, Point-of-Sale (POS) operations, and adherence to standard operating procedures (SOPs). The ideal candidate is highly organized, detail-oriented, customer-focused, and able to thrive in a fast-paced environment while managing multiple priorities.
Essential Duties and Responsibilities
Event Planning & Operations
- Coordinate all aspects of events, including setup, execution, and breakdown.
- Support corporate events, meetings, conferences, trade shows, fundraisers, private events, and special programs.
- Ensure events are executed according to client expectations, budgets, and timelines.
- Conduct event site inspections and assist with venue logistics.
- Monitor event activities and proactively resolve operational issues.
Vendor & Supplier Management
- Coordinate with vendors, caterers, entertainers, rental companies, and service providers.
- Obtain quotes, compare pricing, and assist with vendor selection.
- Monitor vendor performance and ensure contractual obligations are met.
- Maintain positive relationships with vendors and external partners.
Staffing Coordination
- Assist with scheduling and coordinating event staff.
- Communicate event requirements, assignments, and expectations to team members.
- Support training and ensure staff adherence to safety and service standards.
- Serve as a point of contact during events and help address staffing needs.
Procurement & Inventory
- Source and procure event-related supplies, materials, and equipment.
- Track inventory levels and coordinate replenishment as needed.
- Maintain accurate records of purchases and expenses.
- Ensure cost-effective purchasing practices and budget compliance.
SOP Compliance
- Follow and enforce established Standard Operating Procedures (SOPs).
- Assist in developing and updating event processes and operational documentation.
- Ensure compliance with company policies, safety requirements, and event standards.
POS & Financial Responsibilities
- Operate and troubleshoot Point-of-Sale (POS) systems during events.
- Process transactions accurately and securely.
- Assist with cash handling, reconciliation, and sales reporting.
- Support revenue tracking and event-related financial documentation.
Customer Service
- Provide exceptional customer service to clients, guests, vendors, and team members.
- Respond professionally to inquiries, concerns, and special requests.
- Maintain a positive and professional presence throughout all events.
Qualifications
Required
- High school diploma or equivalent.
- Minimum of 1 year of event coordination, hospitality, catering, retail, or related experience.
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple projects and deadlines simultaneously.
- Proficiency with Microsoft Office and basic computer applications.
- Experience working with POS systems or willingness to learn.
- Ability to work flexible schedules, including evenings, weekends, and holidays.
- Ability to lift to 25 pounds and remain standing for extended periods during events.
Preferred
- Degree preferred but not required equivalent relevant work experience will be considered.
- Experience with procurement, inventory management, or vendor negotiations.
- Familiarity with event management software and reporting systems.
- Experience developing or following SOPs.
Key Competencies
- Event Planning & Coordination
- Vendor Management
- Staffing & Team Coordination
- Procurement & Inventory Control
- Budget Awareness
- Customer Service Excellence
- Problem Solving
- Attention to Detail
- Multitasking
- Flexibility & Adaptability
- Communication & Negotiation Skills
- Ability to Remain Calm Under Pressure