Event Coordinator

C. Baldwin Hotel; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant team at a leading hospitality venue as an Event Coordinator, responsible for coordinating guest experiences, managing room blocks, and supporting the sales team. If you are passionate about hospitality and delivering exceptional service, apply now to be a part of a dynamic team in Philadelphia, enhancing guests' stays.

Qualifications

• Education training: High school diploma or vocational training.
• Previous sales, hospitality, or secretarial experience preferred.
• Skills: Type 60 WPM; proficient in Word, Excel, Publisher, PowerPoint.

Responsibilities

• Manage room blocks by determining customer needs and updating systems.
• Coordinate group and wedding block business in collaboration with the sales manager.
• Build strong customer relationships through professional communication.

Skills

Strong grammar

Excellent editing

Communication

Multitasking

Education

High school diploma or vocational secretarial training

Job description

Be among the first 25 applicants 6 days ago

Job Information

Sage Hospitality Group Event Coordinator Philadelphia, Pennsylvania

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Why us?

American freedom gained its foothold in Philadelphia – a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all – the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic—a modern hotel designed as the beating heart of the city it calls home. The hotel makes a grand first impression—with its own collection of artworks, its subdued brand of stellar service, its unassuming luxury, and its warm and neighborly welcome. Confident and sophisticated, with an artful point of view.

Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits The Logan and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, The Logan Hotel may be for you.

We are currently seeking an Events Coordinator to join our amazing team!

Job Overview

POSITION FOCUS

The Event Coordinator assists in achieving customer satisfaction by performing administrative duties relating to guests, hotel communications, and sales. This position is responsible for coordinating room blocks booked by the sales team, communicating information about these groups on resumes, and working directly with customers to plan successful stays. The candidate will respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns. The position is 5 days in-office and works a variable schedule based on demands, generally M-F during the slower season and T-Sa during the busy season.

Responsibilities

• Manage room blocks by determining customer needs, updating systems, and communicating with the hotel weekly.
• Support sales and event team by answering phones and responding to inquiries professionally and promptly.
• Type correspondence, reports, contracts, and prepare proposals or other letters as needed.
• Coordinate group and wedding block business in collaboration with the catering and sales manager/DOS. Follow up on signed contracts within five (5) working days and determine customer needs.
• Communicate effectively with departments to ensure successful meeting and event execution that exceeds client expectations.
• Maintain organized, accurate, and up-to-date client files for efficient service.
• Build strong customer relationships through professional communication and courteous interaction.
• Work with sales team to achieve sales goals.
• Stay informed about hotel rates, strategies, discounts, and promotions.
• Develop communication systems to inform the hotel team about upcoming events.
• Assist with implementing hotel-specific selling strategies.
• Follow up promptly on customer needs and inquiries, ideally the same day or by 10 am the next business day.
• Represent the hotel with integrity, professionalism, and a service-focused attitude.
• Maintain a positive team attitude and open communication with all departments.
• Present a neat, professional appearance at all times.
• Assist with monthly luncheons, client events, and conduct walk-in tours.
• Create gift bags for VIPs and guests, keeping supplies stocked.

Other Responsibilities

• Perform other duties as assigned by management.

Supervisory Duties

None

Behavioral Focus

We value integrity, performance, teamwork, growth, delivering exceptional guest experiences, and community engagement. Review our competency models for success expectations.

Qualifications

Education/Training

High school diploma or vocational secretarial training.

Experience

Previous sales, hospitality, or secretarial experience preferred.

Skills

• Type 60 WPM; proficient in Word, Excel, Publisher, PowerPoint.
• Strong grammar, punctuation, and business writing skills.
• Excellent editing, communication, and multitasking skills.
• Good hearing and vision for phone inquiries, reading, and filing.

Physical Demands

• Repeated bending/kneeling; reaching all hotel areas; occasional standing; lifting files/items up to 25 lbs.

ID: 2025-27727

Type: Full-Time, Regular

Property: The Logan Philadelphia

Category: Catering & Events

Address: 1 Logan Square, Philadelphia, PA

EOE Protected Veterans/Disability

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Hospitality

Industries: Hospitality