Event Coordinator

Fooda; Columbus (OH); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Competitive wages $20/hr

401k Retirement Savings Plan

Long-term opportunities for advance

Networking opportunities

Free food

Job summary

Fooda is seeking an Event Coordinator in Ohio to support onsite events, set up and tear down, and ensure top-notch customer service during lunch hours. You will gain proficiency with Fooda’s technology and coordinate with partner restaurants to deliver quality experiences.

The role emphasizes problem-solving for orders and deliveries, equipment troubleshooting, and promoting the Fooda app while maintaining high service standards.

Qualifications

• Excellent customer service and relationship-building skills.
• Strong communication and people skills for a fast-paced setting.
• Tech-savvy and comfortable with Fooda’s platform and app.
• Resourceful, calm under pressure, and able to find solutions.
• Organized, detail-oriented and self-motivated.
• Local territory knowledge and reliable transportation.

Responsibilities

• Support Fooda events onsite through setup, teardown, cleaning, and customer experience.
• Learn Fooda’s technology and standard operating procedures.
• Resolve issues such as incorrect orders or late deliveries promptly.
• Troubleshoot POS systems, onsite technology, and TV menu boards.
• Promote Fooda promotions and coach users of the mobile app.
• Provide real-time onsite customer service to customers.
• Audit restaurant event setups for consistency and quality.
• Escalate issues to the Operations Manager when needed.
• Cover shifts during lunch hours; potential 8am–4pm variations.

Skills

Customer service

Relationship building

Communication

Self-starter

Organized

Tools

POS systems

Mobile app savvy

Job description

Who We Are:

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Fooda operates in over 20 major US cities and continues its expansion across the United States. Eight out of ten employees believe Fooda is one of their company’s top perks.

Fooda is currentlyrecruiting for a full timeEvent Coordinator in our Ohio market.This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.

What You’ll Be Doing

• Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
• Gain competency with Fooda’s technology and standard operations procedures
• Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
• Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
• Conduct onsite Fooda promotions and mobile app coaching
• Provide real-time onsite customer service to resolve issues promptly directly with the consumer
• Facilitate audits of restaurant event set-up to ensure consistency and high quality
• Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
• Critical hours are over lunch we have 2 positions availableMonday - Friday(10 am – 2 pm)but responsibilities may span 8am-4pm, depending on the market and need

Who You Are:

• You love building relationships with customers and enjoy customer service
• You are friendly, high energy and love interacting with other people
• You are savvy with technology and will be comfortable in a fast-paced start-up
• You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
• You are a strong communicator and self-starter
• You are organized and detail oriented. Type-A personality is a plus!
• You’re someone who knows the local territory and gets around efficiently in your own car
• You’re looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibility
• Prior catering or serving experience strongly preferred

What We’ll Hook You Up With:

• Competitive wages: $20/hr
• 401k Retirement Savings Plan with company match
• Long-term opportunities for advancement within Fooda
• Networking opportunities for work or career with local restaurants
• A fulfilling, challenging work experience and free food!

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.