Event Concessions Lead

Radisson Plaza Hotel; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Greenleaf Hospitality Group is seeking a hands-on event operations supervisor at Wings Event Center in the United States. You will lead front-line staff during events, ensure smooth operations, and uphold service standards. A focus on guest experience and team motivation is essential for success.

Responsibilities include coordinating with management, training staff, and resolving guest issues promptly to maintain a positive event atmosphere.

Responsibilities

• Follow policies and procedures of Greenleaf Hospitality Group
• Prioritize and organize work assignments and delegate when needed
• Direct performance of staff and give corrective feedback
• Motivate staff and build a cohesive team
• Maintain awareness of event schedules, room layouts, and guest flow
• Ensure safety, cleanliness, and proper handling of equipment
• Handle guest issues professionally to ensure a positive experience
• Manage scheduling, labor costs, and cash reconciliation

Job description

Greenleaf Hospitality Group is seeking a hands-on event operations supervisor at Wings Event Center in the United States. You will lead front-line staff during events, ensure smooth operations, and uphold service standards. A focus on guest experience and team motivation is essential for success.

Responsibilities include coordinating with management, training staff, and resolving guest issues promptly to maintain a positive event atmosphere.