Event Captain (Highly Experienced)

Très LA Group; Long Beach (CA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks passionate Event Captains to oversee luxurious events and ensure impeccable service for high-end clientele. This role involves managing staff, coordinating logistics, and maintaining exceptional standards of guest experience. If you thrive in high-pressure environments and have a deep understanding of hospitality, this opportunity to join a premier hospitality group is perfect for you. Be part of a distinguished team setting the standard for extraordinary events.

Qualifications

• Minimum of 5 years as an Event Captain or similar leadership role.
• At least 10 years in hospitality focusing on high-end events.

Responsibilities

• Welcome and assist guests, ensuring exceptional service.
• Collaborate on event layouts and logistics.
• Schedule and manage staff shifts and training.

Skills

Interpersonal Skills

Organizational Skills

Industry Knowledge

Adaptability

Poise

Job description

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Très L.A. is a premier hospitality group with over two decades of excellence in the events industry. Renowned for our award-winning catering services, we are consistently recognized as the top provider of special event food and services in Los Angeles. We are seeking passionate and experienced Event Captains to join our distinguished team!

Position Overview:

As an Event Captain at Très L.A., you will embody elegance and sophistication, overseeing luxurious events and ensuring impeccable service for high-end clientele. You will manage staff, operations, and guest experiences, ensuring every event runs smoothly and exceeds expectations.

Responsibilities:

1. Guest Relations: Welcome and assist guests upon arrival, ensuring seamless seating arrangements and exceptional service.
2. Event Planning: Collaborate with managers and organizers to plan event layouts and logistics.
3. Staff Management: Schedule and manage staff shifts, provide training on customer service and etiquette, and supervise staff performance during events.
4. Event Coordination: Oversee event setup, coordinate food and beverage service, and maintain communication between kitchen and service staff.
5. Inventory Management: Monitor and manage supplies, equipment, and furniture to ensure readiness.
6. Guest Services: Address guest requests, questions, and complaints professionally.
7. Venue Maintenance: Ensure venue and facilities are clean and meet safety regulations.
8. Compliance: Follow safety regulations and client requirements outlined in BEOs.
9. Training: Train front-of-house staff to uphold Très L.A.'s high standards.

Our Ideal Candidate:

• Interpersonal Skills: Ability to interact with and anticipate the needs of high-end clientele.
• Organizational Skills: Strong organizational abilities with efficient task delegation.
• Industry Knowledge: Deep understanding of hospitality, especially in luxury settings.
• Adaptability: Ability to remain calm and adaptable under unforeseen circumstances.
• Poise: Maintain composure in high-pressure situations.
• Brand Representation: Impeccable delivery of the Très L.A. brand.
• Work Experience: Minimum of 5 years as an Event Captain or similar leadership role; at least 10 years in hospitality focusing on high-end events.

Join Très L.A. and be part of a team setting the standard for extraordinary events. If you are passionate about excellence and managing sophisticated events, we want to hear from you!

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