Event Captain (Highly Experienced)

Tres LA Group; Long Beach (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a premier hospitality group known for its award-winning services as an Event Captain. In this role, you will oversee luxurious events, ensuring impeccable service for high-end clientele. Your expertise in managing staff and operations will ensure every event runs smoothly and exceeds expectations. This is an exciting opportunity to represent a brand committed to excellence in the hospitality industry. If you thrive in high-pressure situations and have a passion for creating extraordinary experiences, we want to hear from you!

Qualifications

• 5+ years as an Event Captain or similar leadership role.
• 10+ years in the hospitality industry focusing on luxury services.

Responsibilities

• Manage guest relations and ensure exceptional service.
• Oversee event planning, coordination, and staff management.
• Monitor inventory and ensure compliance with safety regulations.

Skills

Interpersonal Skills

Organizational Skills

Adaptability

Composure

Brand Representation

Job description

Très L.A. is a premier hospitality group with over two decades of excellence in the events industry. Renowned for our award-winning catering services, we are consistently recognized as the top provider of special event food and services in Los Angeles. We are seeking passionate and experienced Event Captains to join our distinguished team!

Position Overview:

As an Event Captain at Très L.A., you will be the embodiment of elegance and sophistication, overseeing our luxurious events and ensuring impeccable service for our high-end clientele. You will manage staff, operations, and guest experiences, ensuring that every event runs smoothly and exceeds expectations.

Responsibilities:

• Guest Relations:Welcome and assist guests upon arrival, ensuring seamless seating arrangements and exceptional service.
• Event Planning:Collaborate with managers and organizers to plan event layouts and logistics.
• Staff Management:Schedule and manage staff shifts, provide training on customer service and serving etiquette, and supervise staff performance during events.
• Event Coordination:Oversee the setup of events, coordinate food and beverage service, and maintain communication between the kitchen and service staff.
• Inventory Management:Monitor and manage the inventory of supplies, equipment, and furniture to ensure readiness for events.
• Guest Services:Address and resolve guest requests, questions, and complaints with professionalism and grace.
• Venue Maintenance:Ensure the venue and facilities are clean and meet all safety regulations.
• Compliance:Adhere to and communicate all safety regulations and client requirements as outlined in Banquet Event Orders (BEOs).
• Training:Train front-of-house (FOH) staff members to uphold Très L.A.’s high standards of service and hospitality.

Our Ideal Candidate:

• Interpersonal Skills:Exceptional ability to interact with and anticipate the needs of high-end clientele.
• Organizational Skills:Strong organizational abilities with a talent for delegating tasks efficiently.
• Industry Knowledge:Deep understanding of the hospitality industry, particularly in luxury and high-end settings.
• Adaptability:Ability to remain calm and pivot in unforeseen circumstances.
• Composure:Skilled in maintaining poise under high-pressure situations.
• Brand Representation:Impeccable representation and delivery of the Très L.A. brand, ensuring every interaction reflects our commitment to excellence.

Work Experience:

• Minimum of 5 years as an Event Captain or in a similar leadership role.
• At least 10years of experience in the hospitality industry, with a focus on high-end events and luxury services.

Join Très L.A. and become part of a team that sets the standard for extraordinary events. If you have a passion for excellence and a flair for managing sophisticated events, we want to hear from you!