Event Captain Assistant — Guest Service Lead (Part-Time)

Major Food Group LLC; New York (NY); On-site; USD 45,000 - 65,000; Part time

Benefits offered by this job

Progressive Paid Time Off

Tuition Reimbursement

Unlimited Referral Program

Job summary

Major Food Group is hiring part-time Event Captain Assistants to join our team at THE POOL, located in the Seagram Building, NYC. The space is a storied venue hosting iconic events and celebrations for decades.

As an Event Captain Assistant, you will anticipate guests’ needs, ensure service exceeds expectations, and help maintain cleanliness and safety. Flexibility to work days, nights, weekends, and holidays is required.

Qualifications

• Professional, articulate, friendly, and punctual.
• Flexible availability including days, nights, weekends, holidays.
• Ability to stand for 8 hours and lift up to 30 lbs.
• Proficient in basic computer skills including POS systems, Word and Excel.

Responsibilities

• Assist in anticipating guests’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Check tables throughout service times for Member satisfaction, and assist in resolving guest issues.

Skills

Professional demeanor

Customer service

Punctuality

Tools

POS systems

Word

Excel

Job description

Major Food Group is hiring part-time Event Captain Assistants to join our team at THE POOL, located in the Seagram Building, NYC. The space is a storied venue hosting iconic events and celebrations for decades.

As an Event Captain Assistant, you will anticipate guests’ needs, ensure service exceeds expectations, and help maintain cleanliness and safety. Flexibility to work days, nights, weekends, and holidays is required.