Event Banquet Server - Hospitality Excellence

Pacific Hospitality Group; Phoenix (AZ); On-site; USD 16,531 - 24,796; Full time

Job summary

Pacific Hospitality Group is seeking a Banquet Server for Denú Hotel & Spa in Phoenix, AZ. This full-time role involves delivering exceptional food and beverage service at meetings, conferences, weddings, and events with setup, service, and breakdown responsibilities.

Ideal candidates have prior banquet or hospitality experience, strong customer service and communication skills, and the ability to work in a fast-paced team.

Qualifications

• Previous banquet, restaurant, hotel, catering, or hospitality experience preferred.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced team environment.
• Ability to follow instructions and maintain attention to detail
• Knowledge of banquet service procedures preferred.
• Ability to work flexible schedules, including evenings, weekends, holidays, and special events

Responsibilities

• Provide professional and courteous food and beverage service during banquet and catered events.
• Serve plated meals, buffets, hors d’oeuvres, beverages, and specialty menu items according to service standards.
• Ensure timely and accurate delivery of food and beverages to guests.
• Monitor guest satisfaction and respond promptly to requests and concerns.
• Maintain knowledge of event menus, beverage offerings, and service procedures.
• Follow responsible alcohol service guidelines and company policies.
• Assist with setting up banquet rooms according to BEOs and event specifications.
• Arrange tables, chairs, linens, place settings, buffet stations, and service equipment.
• Ensure event spaces are clean, organized, and properly prepared prior to guest arrival.
• Assist with event breakdown, equipment removal, and room resets following events.
• Properly store banquet equipment, linens, and service items after use.
• Maintain cleanliness and organization of banquet service areas throughout events.
• Refill beverages, replenish buffet stations, and clear tables as needed.
• Work closely with banquet captains, culinary staff, and fellow team members to ensure smooth event execution.
• Follow all food safety, sanitation, and workplace safety procedures.
• Report guest concerns, equipment issues, or operational challenges to supervisors promptly.
• Complete assigned side work and support other Food & Beverage operations as needed.

Skills

Customer service

Communication

Teamwork

Job description

Pacific Hospitality Group is seeking a Banquet Server for Denú Hotel & Spa in Phoenix, AZ. This full-time role involves delivering exceptional food and beverage service at meetings, conferences, weddings, and events with setup, service, and breakdown responsibilities.

Ideal candidates have prior banquet or hospitality experience, strong customer service and communication skills, and the ability to work in a fast-paced team.