Event Banquet Lead: Elevate Guest Experience

MARGARITAVILLE RESORT CAPE COD; Massachusetts; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for career development

Supportive team environment

Robust employee benefits

Job summary

MARGARITAVILLE RESORT CAPE COD is looking for a Banquet Captain to manage banquet operations and ensure exceptional guest experiences. This role involves leading a team of banquet servers, coordinating event logistics, and addressing any guest concerns. Candidates should possess strong leadership and communication skills, with experience in hospitality. The position offers a competitive salary, benefits, and opportunities for career development within a supportive team environment.

Qualifications

• Proven experience in banquet operations or a similar hospitality role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to remain calm in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Proficient in managing guest concerns effectively.
• Flexibility to work varying shifts.

Responsibilities

• Coordinate and oversee all aspects of banquet service.
• Lead, train, and supervise a team of banquet servers.
• Collaborate with event planning to meet client requirements.
• Ensure compliance with health and safety regulations.
• Address guest concerns promptly and professionally.
• Assist in managing inventory and supplies.
• Conduct pre-event meetings with the team.
• Continuously evaluate and improve banquet processes.

Skills

Leadership skills

Communication abilities

Organizational skills

Customer service orientation

Job description

MARGARITAVILLE RESORT CAPE COD is looking for a Banquet Captain to manage banquet operations and ensure exceptional guest experiences. This role involves leading a team of banquet servers, coordinating event logistics, and addressing any guest concerns. Candidates should possess strong leadership and communication skills, with experience in hospitality. The position offers a competitive salary, benefits, and opportunities for career development within a supportive team environment.