Event Attendant - Customer Service & Crowd Mgmt

BEST Crowd Management; Toledo (OH); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Competitive pay based on experience

Career growth opportunities

Training and development

Flexible scheduling

Diversity and inclusion environment

Job summary

BEST Crowd Management in Toledo, OH is seeking an enthusiastic Event Staff member for Glass City Center. You will deliver outstanding guest service, assist with event setup, and help ensure smooth operations during concerts, conventions, and other events.

We welcome reliable team players who are 18+, have a HS diploma, strong communication, and the ability to stay calm in busy environments. Part-time, evenings, weekends, and holidays required; training provided.

Qualifications

• Minimum age 18 and HS diploma or equivalent.
• Previous customer service or event-related experience is advantageous.
• Excellent communication and interpersonal skills.
• Ability to stay calm and professional during busy events.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Provide outstanding customer service to event attendees.
• Assist with event setup, signage, and equipment placement.
• Monitor compliance with venue policies and cleanliness.
• Answer questions about the event, facilities, and amenities.
• Direct guests to seating, restrooms, concessions, and exits.
• Address inquiries and resolve issues promptly and professionally.
• Collaborate with staff, vendors, and teams to ensure smooth operations.
• Assist with crowd management to ensure safety.

Skills

Customer service

Communication

Problem solving

Reliability

Teamwork

Calm under pressure

Flexibility

Education

High school diploma or equivalent

Job description

BEST Crowd Management in Toledo, OH is seeking an enthusiastic Event Staff member for Glass City Center. You will deliver outstanding guest service, assist with event setup, and help ensure smooth operations during concerts, conventions, and other events.

We welcome reliable team players who are 18+, have a HS diploma, strong communication, and the ability to stay calm in busy environments. Part-time, evenings, weekends, and holidays required; training provided.