Event and Party Host

Michaels Stores; Yuba City (CA); On-site; USD 23,281 - 27,138; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Generous employee discounts

Job summary

Michaels Stores in Yuba City, CA is hiring for the Event Coordination position. This role involves planning and coordinating events, engaging with clients, and providing excellent customer service. The ideal candidate should have a vibrant personality, excellent people skills, and experience working with children. The position offers a starting pay range of $16.90 to $19.70. Employees enjoy health benefits, paid time off, and a discount program, all in a supportive work environment.

Qualifications

• Must have excellent communication skills, both written and verbal.
• Ability to handle job stress and interact effectively with guests of all ages.
• Retail and/or customer service experience required.

Responsibilities

• Plan and coordinate multiple events including children's birthday parties.
• Engage with clients and ensure satisfaction for scheduled events.
• Facilitate and implement party add-ons according to company standards.

Skills

Energetic and enthusiastic personality

Excellent people skills

Good communication skills

Organizational and creative problem-solving skills

Experience working with children

Retail and customer service experience

Job description

Store - YUBA CITY, CA

Event Coordination

• Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
• Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
• Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
• Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Adjust plans and events based on client’s feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.
• Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.

Customer Experience

• Help customers shop, locate products, and provide them with solutions.
• Provide fast and friendly checkout experience.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customer on Voice of Customer (VOC) survey.
• Assist with omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck un-load, stocking and planogram (POGs) processes.
• Complete merchandise recovery and maintenance.
• Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
• Cross‑trained in Custom Framing selling and production.
• Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.

Preferred Experience

• Energetic and enthusiastic personality.
• The ability to handle job stress and interact effectively with others, including guests of all ages and co‑workers, are essential functions of the job.
• Must have excellent people skills.
• Must have experience working with children and children’s events.
• Must have good communication skills, including written, verbal, and nonverbal communication as well as listening skills.
• Must have organizational skills, interpersonal skills, and creative problem‑solving skills.
• Retail and/or customer service experience required.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Work Environment

• Public retail store setting, taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Total Base Pay Range For This Position: $16.90 - $19.70

At The Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full‑time and part‑time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.