Evening Womens Shelter Care Associate

Kalamazoo Gospel Ministries; Kalamazoo (MI); Hybrid; USD 17,000 - 24,000; Part time

Job summary

Kalamazoo Gospel Ministries seeks a Part-Time 2nd Shift Women's Shelter Associate to support guests and maintain a safe, compassionate environment. The role emphasizes biblical principles, confidentiality, and teamwork with shelter staff to meet guests' basic needs and safety.

Applicants should have a high school diploma, be comfortable in a Christian environment, and able to handle difficult conversations with grace, while adhering to ministry policies and reporting requirements.

Qualifications

• Highly ethical with the ability to make smart, timely decisions.
• Ability to construct written correspondence which is both clear and concise.
• Ability to communicate extremely well both verbally and in writing.
• Ability to maintain a high level of confidentiality and accuracy in preparing and entering information.
• Ability to handle difficult guests with firm grace and love. Representing Christ and the Ministry in all interactions

Responsibilities

• Uphold, promote, and encourage organizational culture and values; establish and maintain a grace-based culture.
• Alert the Women’s Shelter Manager of changes or concerns within the department.
• Maintain constant communication with shelter staff during shifts.
• Incorporate Biblical principles into interactions with guests and staff.
• Maintain a loving and peaceful environment by exercising spiritual care over guests as needed.
• Assist guests with basic needs during shifts.
• Submit all reports to the Women’s Shelter Manager on time.
• Exercise diplomacy and confidentiality per Kalamazoo Gospel Ministries policies.
• Resolve guest complaints with problem-solving and refer to relevant staff.
• Hold guests accountable and enforce discipline per policies.
• Invest time in guests’ lives to encourage growth.
• Provide simple first aid in emergencies.
• Attend all scheduled staff meetings.
• Perform all duties as required.
• Adhere to Kalamazoo Gospel Ministries policies.

Skills

Ethical judgment

Written communication

Verbal communication

Confidentiality

Guest handling with grace

Education

High School Diploma or equivalent

Tools

Computer

Phone

Fax

Job description

Kalamazoo Gospel Ministries seeks a Part-Time 2nd Shift Women's Shelter Associate to support guests and maintain a safe, compassionate environment. The role emphasizes biblical principles, confidentiality, and teamwork with shelter staff to meet guests' basic needs and safety.

Applicants should have a high school diploma, be comfortable in a Christian environment, and able to handle difficult conversations with grace, while adhering to ministry policies and reporting requirements.