Evening & Weekend Theatre Guest Experience Associate

B&B Theatres; Kansas City (MO); On-site; USD 17,000 - 21,000; Part time

Job summary

B&B Theatres at Union Station in Kansas City is seeking a Theatre Staff member to work behind concession and box office, interacting with guests to create magical experiences. The role requires evening, weekend, and occasional holiday hours.

You will handle ticketing and concessions, maintain a clean environment, and collaborate with teammates to deliver friendly, efficient service. Applicants must be at least 16 years old and bring a positive attitude and strong communication skills.

Qualifications

• Must be at least 16 years of age at the time of hire.
• Demonstrated ability to provide excellent customer service.
• Positive and enthusiastic attitude.
• Effective communication and interpersonal skills.
• Strong organizational and time management abilities.

Responsibilities

• Greeting guests upon arrival and making them feel welcome.
• Maintaining a positive, empathetic, and professional attitude toward guests at all times.
• Responding promptly to Guest requests.
• Operate point-of-sale systems for ticketing, concessions, or merchandise sales.
• Prepare and serve concession items, following food safety and quality standards.
• Maintain cleanliness of theatres, lobbies, restrooms, and concession areas.
• Assist with ushering duties, including ticket scanning, guiding guests to seats, and enforcing theatre policies.

Skills

Customer service

Communication

Teamwork

Time management

Interpersonal skills

Tools

Point-of-sale systems

Job description

B&B Theatres at Union Station in Kansas City is seeking a Theatre Staff member to work behind concession and box office, interacting with guests to create magical experiences. The role requires evening, weekend, and occasional holiday hours.

You will handle ticketing and concessions, maintain a clean environment, and collaborate with teammates to deliver friendly, efficient service. Applicants must be at least 16 years old and bring a positive attitude and strong communication skills.