Evening & Weekend Telephone Interviewer - Survey Data

The University of Michigan; Ann Arbor (MI); On-site; USD 18,184 - 25,898; Part time

Job summary

The University of Michigan is seeking a Telephone Interviewer to conduct computer-assisted telephone interviews and support various survey projects on campus. This temporary, on-site role requires evening and weekend coverage and emphasizes friendly, persuasive communication with clear data recording.

Training is provided in SSL Orientation and multiple interviewer trainings, with production running Aug 31–Dec 30, 2026. Candidates should be prepared for 16 hours weekly and a mix of shifts.

Qualifications

• Excellent reading skills, including pronunciation and enunciation.
• Able to maintain conversation while accurately recording information.
• Able to receive and apply feedback about adherence to project requirements.
• Available to work 2 evening shifts (between 4p-10p Mon-Thu and 4p-9p Fri) and 1 weekend shift (Sat 2p-10p or Sun 2p-10p) every week.

Responsibilities

• Conduct computer-assisted telephone-based interviews and related customer service tasks to meet survey goals.
• Assist with mail survey operations, coding, and providing customer assistance.
• Carry out quality control functions for survey projects.

Skills

Excellent reading skills

Persuasive communication

Patient demeanor

Customer service experience

Evening/weekend availability

Job description

The University of Michigan is seeking a Telephone Interviewer to conduct computer-assisted telephone interviews and support various survey projects on campus. This temporary, on-site role requires evening and weekend coverage and emphasizes friendly, persuasive communication with clear data recording.

Training is provided in SSL Orientation and multiple interviewer trainings, with production running Aug 31–Dec 30, 2026. Candidates should be prepared for 16 hours weekly and a mix of shifts.