Evening Unit Coordinator — Behavioral Health Admin

Emerson Health; Concord (MA); On-site; USD 26,000 - 34,000; Part time

Job summary

Emerson Health in Concord, MA is seeking a part-time Administrative Coordinator for the evening shift (3pm-11:30pm). The role involves acting as primary contact for the unit, coordinating with physicians, staff, patients and families, managing calls, and supporting daily operations.

Candidates should have a high school diploma and prior secretarial experience, strong data entry, confidentiality, and proficiency with office software. CPI certification is required within 30 days of hire.

Qualifications

• High School diploma preferred
• Previous secretarial or administrative experience required
• Demonstrated computer and word processing skills required

Responsibilities

• Serving as the primary point of contact for the unit, interacting with physicians, staff, patients, and families
• Managing phone calls, messages, and inquiries with professionalism and efficiency
• Supporting daily unit operations, including scheduling, documentation, and coordination tasks
• Performing accurate data entry and maintaining organized records
• Assisting clinical staff with administrative needs to support patient care delivery
• Ensuring clear and timely communication across the interdisciplinary team
• Maintaining patient confidentiality and adhering to all hospital policies and procedures

Skills

Interpersonal skills

Customer service

Telephone etiquette

Organizational abilities

Multitasking abilities

Data entry accuracy

English communication skills

Education

High School diploma preferred

Job description

Emerson Health in Concord, MA is seeking a part-time Administrative Coordinator for the evening shift (3pm-11:30pm). The role involves acting as primary contact for the unit, coordinating with physicians, staff, patients and families, managing calls, and supporting daily operations.

Candidates should have a high school diploma and prior secretarial experience, strong data entry, confidentiality, and proficiency with office software. CPI certification is required within 30 days of hire.