Evening Turndown Attendant – Luxury Guest Experience

Pacific Hospitality Group; Phoenix, Northern (AZ, KY); On-site; USD 26,000 - 34,000; Full time

Job summary

Denú Hotel & Spa in Phoenix, AZ is hiring a Turn Down Attendant for the PM shift. The role provides evening turndown service, tidies guest rooms, replenishes linens and amenities, and responds to guest requests to ensure a high standard of comfort and presentation.

The position requires no formal education and welcomes candidates with prior housekeeping experience in a hotel setting. Strong guest-service mindset and the ability to work flexible schedules are important.

Qualifications

• No formal education required.
• Prior housekeeping experience in a hotel environment desired; luxury hotel or resort experience preferred.
• Ability to communicate clearly, read and comprehend simple instructions, and maintain discretion with confidential information.

Responsibilities

• Provide turndown service for assigned guest rooms and other areas.
• Tidy rooms, refresh presentation, replenish linens and amenities.
• Respond to guest requests related to room cleanliness and amenities.
• Maintain housekeeping carts and linen supplies in clean, orderly condition.
• Report repairs, safety concerns, and any unusual circumstances to management.

Skills

Guest service mindset

Attention to detail

Communication

Flexible schedule

Education

No formal education required

Job description

Denú Hotel & Spa in Phoenix, AZ is hiring a Turn Down Attendant for the PM shift. The role provides evening turndown service, tidies guest rooms, replenishes linens and amenities, and responds to guest requests to ensure a high standard of comfort and presentation.

The position requires no formal education and welcomes candidates with prior housekeeping experience in a hotel setting. Strong guest-service mindset and the ability to work flexible schedules are important.