Evening Turndown Attendant - Guest Rooms

Fidelity Hotel Cincinnati; Cincinnati (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Discounts at restaurants

401K matching

Paid holidays

Staff discounts

Job summary

Fidelity Cincinnati is seeking a detail-oriented housekeeping professional to prepare rooms, turndown beds, and maintain guest areas. You will stock carts, assist with laundry, and respond promptly to guest requests, ensuring a clean and welcoming environment.

The role emphasizes guest services, safety compliance, and teamwork within a fast-paced hotel setting in Cincinnati, OH. Previous housekeeping or guest service experience is preferred.

Qualifications

• High school diploma or GED preferred.
• Previous housekeeping or guest service experience preferred.
• Ability to interpret SOPs and safety instructions.

Responsibilities

• Prepare guest rooms for the night, turning down bed linen and amenities.
• Clean guest rooms and common areas per SOPs and supervisor directions.
• Stock housekeeping carts with linen, cleaning rags, and amenities.
• Complete turndown services for in-house guests.
• Address guest requests promptly and professionally.
• Maintain cleanliness of corridors and back-of-house areas.
• Assist with laundry duties during peak periods.
• Report deficiencies to the supervisor and take corrective action.
• Support special projects like deep cleaning and mattress rotation.
• Greet guests warmly and respond to concerns with a solution.

Skills

Guest service

Attention to detail

Time management

Education

High school diploma

Tools

Cleaning supplies

Linen handling

Job description

Fidelity Cincinnati is seeking a detail-oriented housekeeping professional to prepare rooms, turndown beds, and maintain guest areas. You will stock carts, assist with laundry, and respond promptly to guest requests, ensuring a clean and welcoming environment.

The role emphasizes guest services, safety compliance, and teamwork within a fast-paced hotel setting in Cincinnati, OH. Previous housekeeping or guest service experience is preferred.