Evening Transportation Dispatcher / Logistics Coordinator

Connect-Force; Novi (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Connect-Force in Plymouth, MI is seeking a Transportation Dispatcher / Logistics Coordinator to coordinate loads and manage daily dispatch operations. You will work with drivers, carriers, and internal teams to ensure on-time deliveries and maintain strong carrier relationships.

The role emphasizes problem-solving, quick decision-making, and meticulous organization in a fast-paced logistics setting with an afternoon/evening shift and one weekend per month.

Qualifications

• Previous experience in transportation dispatching, logistics coordination, freight brokerage, or carrier management is preferred.
• Experience working with trucking companies, professional drivers, or transportation providers is a plus.
• Strong communication and relationship-building skills.
• Ability to think quickly, make decisions, and solve problems under pressure.
• Excellent organizational skills and attention to detail.
• Comfortable managing multiple shipments, priorities, and deadlines.
• Experience with transportation management systems (TMS), dispatching software, or load boards is beneficial.
• Basic computer skills and proficiency with Microsoft Office.
• A team-first attitude, strong work ethic, and willingness to learn.

Responsibilities

• Coordinate transportation loads from initial assignment through final delivery, ensuring everything runs efficiently.
• Build direct relationships with drivers, carriers, and internal teams to maintain Positive working relationships.
• Identify potential delays, troubleshoot transportation challenges, and develop solutions before issues escalate.
• Manage daily dispatch operations: assign loads, coordinate capacity, and meet customer expectations.
• Monitor shipments, provide accurate delivery updates, and proactively communicate changes.
• Collaborate with account managers, operations personnel, and leadership to keep customers informed and satisfied.
• Balance transportation costs, service expectations, and profitability when coordinating shipments.
• Maintain accurate records, update transportation management systems, and document shipment information.
• Identify opportunities to improve efficiency and strengthen carrier relationships.

Skills

Dispatch experience

Communication skills

Relationship building

Organizational skills

TMS / Load boards

MS Office

Team-oriented

Tools

TMS

Dispatch software

Load boards

Microsoft Office

Job description

Connect-Force in Plymouth, MI is seeking a Transportation Dispatcher / Logistics Coordinator to coordinate loads and manage daily dispatch operations. You will work with drivers, carriers, and internal teams to ensure on-time deliveries and maintain strong carrier relationships.

The role emphasizes problem-solving, quick decision-making, and meticulous organization in a fast-paced logistics setting with an afternoon/evening shift and one weekend per month.