Evening Support Tech

Regalcare-Rehabilitatio; Worcester (MA); On-site; USD 32,000 - 52,000; Full time

Job summary

Regalcare-Rehabilitatio is hiring a Mental Health Aide to provide supportive care for individuals with mental health or substance use challenges, ensuring safety and well-being. The role requires compassion and adherence to safety protocols.

Responsibilities include monitoring patient behavior, supporting therapeutic activities, and maintaining confidentiality while communicating effectively with patients and families. Experience in security or mental health settings is preferred.

Qualifications

• High school diploma or equivalent; relevant training in mental health or substance use is preferred.
• Prior experience in a security or mental health setting is desirable.
• Strong communication and interpersonal skills are essential.
• Ability to manage crises and defuse stressful situations.
• Understanding of mental health, substance use, and recovery principles.

Responsibilities

• Monitor patient behavior and report changes to mental health professionals.
• Support therapeutic programs and group activities.
• Maintain confidentiality and uphold patient dignity at all times.
• Communicate effectively with patients, families, and team members.
• Enforce safety and security protocols to maintain a safe environment.
• Keep accurate records of patient interactions and care.

Skills

Communication

Interpersonal skills

Crisis management

Safety awareness

Education

High school diploma

Mental health training

Job description

Job Summary:

The Mental Health Aide provides supportive care to individuals with mental health challenges, substance use issues, or both, ensuring their safety and well‑being. This role requires a compassionate individual who can assist in the delivery of mental health services while adhering to safety protocols.

Key Responsibilities:

• Monitor patient behavior and report changes to mental health professionals.
• Support therapeutic programs and group activities.
• Maintain confidentiality and uphold patient dignity at all times.
• Communicate effectively with patients, families, and team members.
• Enforce safety and security protocols to maintain a safe environment.
• Keep accurate records of patient interactions and care.

Qualifications:

• High school diploma or equivalent; relevant training or certification in mental health or substance use preferred.
• Prior experience in a security role or mental health setting is desirable.
• Strong communication and interpersonal skills.
• Ability to manage crises and defuse stressful situations.
• Understand principles of mental health, substance use, and recovery.