Evening Store Operations Leader

Hannaford Supermarkets; City of Utica (NY); On-site; USD 49,000 - 67,000; Full time

Job summary

Hannaford Supermarkets in Utica, NY is seeking an Evening Store Manager to lead retail operations, ensure high standards of appearance, safety and service, and drive a strong culture through store huddles and leadership. You will manage associates across departments, maintain asset controls, and uphold food safety standards while delivering top customer experiences.

The role requires proven store operations experience, excellent communication, and a track record of effective leadership in a

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.
• Department Manager or equivalent experience required.
• College degree or equivalent preferred.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or attend training and achieve accreditation within 90 days.

Responsibilities

• Manage retail operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers.
• Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance.
• Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level.
• Accountable for proper control of company assets.

Skills

Store operations

Customer service

Organizational skills

Judgement

Leadership

Education

College degree or equivalent preferred

Job description

Hannaford Supermarkets in Utica, NY is seeking an Evening Store Manager to lead retail operations, ensure high standards of appearance, safety and service, and drive a strong culture through store huddles and leadership. You will manage associates across departments, maintain asset controls, and uphold food safety standards while delivering top customer experiences.

The role requires proven store operations experience, excellent communication, and a track record of effective leadership in a