Evening Store Operations Lead

Hannaford; Madawaska (ME); On-site; USD 49,000 - 67,000; Full time

Job summary

Hannaford Supermarkets in Madawaska, ME seeks an evening Operations Manager to lead store activities, decisions affecting associates, merchandise quality and customer service. You will partner with teams, model Hannaford’s culture and use available tools to drive performance.

Responsibilities include maintaining store appearance, security and food safety, protecting assets, and guiding evening shift hiring, training and performance.

Qualifications

• Strong understanding of store operations and merchandising.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.
• College degree or equivalent preferred.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.

Responsibilities

• Manage retail operations during evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers.
• Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance.
• Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level.
• Accountable for proper control of company assets.
• Must be able to meet physical requirements of the position, with or without reasonable accommodations.

Skills

Customer service

Interpersonal skills

Communication skills

Leadership

Problem solving

Organizational skills

Education

College degree or equivalent preferred

Job description

Hannaford Supermarkets in Madawaska, ME seeks an evening Operations Manager to lead store activities, decisions affecting associates, merchandise quality and customer service. You will partner with teams, model Hannaford’s culture and use available tools to drive performance.

Responsibilities include maintaining store appearance, security and food safety, protecting assets, and guiding evening shift hiring, training and performance.