Evening Shift Leader - Pizza Service & Team Coach

Papa John's International , Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 20,664,000 - 27,552,000; Full time

Job summary

Papa John’s International, Inc. is seeking a dedicated shift supervisor for our Phoenix area restaurant. You will supervise shifts, ensure high-quality products, and uphold customer service standards to promote restaurant profitability.

You’ll train team members, manage staffing, and help meet sales and profit goals while following all policies, procedures, and safety guidelines. This is a non-exempt, hourly role requiring reliability and strong teamwork.

Qualifications

• High School diploma or GED required.
• Successful and stable employment history.
• Must be able to work long hours, including nights, weekends, and as emergencies arise.
• Non-exempt, hourly position; background check may be required.

Responsibilities

• Demonstrate exemplary operations skills, ensure quality products and accurate orders.
• Supervise a restaurant team, maintain shift staffing, train team members, and coach performance.
• Contribute to sales goals through prompt, friendly customer service and upselling.
• Manage cash, inventory, and company assets while adhering to safety and security standards.

Skills

Attention to Detail

Customer Focused

Initiative

Relationship Management

Teamwork

Cash management

Education

High School diploma or GED

Tools

FOCUS System

Operations Manual

Job description

Papa John’s International, Inc. is seeking a dedicated shift supervisor for our Phoenix area restaurant. You will supervise shifts, ensure high-quality products, and uphold customer service standards to promote restaurant profitability.

You’ll train team members, manage staffing, and help meet sales and profit goals while following all policies, procedures, and safety guidelines. This is a non-exempt, hourly role requiring reliability and strong teamwork.