Evening Server

R365hire; Spokane (WA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP is seeking a friendly server to deliver a high-quality dining experience in a fast-paced environment. You will build professional relationships with guests and team members, take orders accurately, and ensure guests are satisfied with their dining experience.

Responsibilities include handling payments, maintaining cleanliness, and adhering to safety and sanitation standards. Flexible hours and extensive training are provided to help you grow within the team.

Qualifications

• Teamwork and strong communication are essential.
• Experience handling money transactions is preferred.
• Ability to multitask and respond quickly in a busy environment.
• Flexible and able to work in shifts.
• Must maintain an active WA food handler permit.
• Must be a team player.

Responsibilities

• Develop and maintain professional working relationships with IHOP Team Members and guests.
• Execute service standards to ensure a high-quality guest experience.
• Handle guest complaints promptly and invite guests to return.
• Communicate guest orders and service requests accurately and promptly.
• Memorize IHOP terminology, abbreviations, methodologies, and plating knowledge.
• Comply with SOP methods for guest checks and cash control.
• Stock and rotate supplies in service areas and dining room.
• Follow IHOP safety, sanitation and health guidelines.
• Clear and reset tables after guests leave and perform cleaning duties.
• Comply with IHOP uniform and appearance standards.
• Perform other tasks as assigned by management.

Skills

Teamwork

Communication

Money Handling

Multitasking

Flexible

Shift Work

Job description

Company Overview

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.

Job Summary

Responsibilities

• Develop and maintain professional functional working relationships with IHOP Team Members and guests.
• Execute the service standards per IHOP SOP to ensure a high-quality guest experience.
• Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests, and invite them to return.
• Communicate guest food orders and service requests in an accurate and timely manner.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and maintaining cash control.
• Stock and rotate all needed supplies in the service areas and dining room.
• Comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.

Qualifications

• Prior experience as a server is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must maintained an active WA food handler permit
• Must be a team player.

Benefits/Perks

• Flexible Hours
• Extensive Training
• Real Advancement Opportunities