Evening Resort Guest Services Associate | 2nd Shift

Travel-Leisure-Co; Chelan (WA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible spending accounts

Life and accident coverage

Disability insurance

Volunteer day

401k with employer match

Paid time off

Job summary

Travel + Leisure Co. is hiring a Guest Services Associate to warmly welcome guests and guide them from registration to checkout at our resort. You will provide room rate quotes, confirm reservations, and handle cash transactions with accuracy.

The role requires clear English communication, a professional appearance, and the ability to multitask in a fast-paced environment. We offer comprehensive benefits and a supportive team culture.

Qualifications

• Excellent communication in English.
• Experience in guest services or hospitality is a plus.
• Basic math and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Strong attention to detail and organization.

Responsibilities

• Greet guests and assist from registration to checkout.
• Provide room rate quotes and confirm reservations.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and perform bucket checks.
• Complete check-out procedures and verify charges in folios.
• Reserve and confirm reservations for individuals or groups.
• Provide information about the resort and nearby attractions.
• Respond to guest inquiries promptly and completely.

Skills

Communication skills

Cash handling

Problem solving

Multitasking

Attention to detail

Organization

Tools

Computer skills

Job description

Travel + Leisure Co. is hiring a Guest Services Associate to warmly welcome guests and guide them from registration to checkout at our resort. You will provide room rate quotes, confirm reservations, and handle cash transactions with accuracy.

The role requires clear English communication, a professional appearance, and the ability to multitask in a fast-paced environment. We offer comprehensive benefits and a supportive team culture.