Evening Resident Support Specialist

Switchpoint Inc; Salt Lake City (UT); Vor Ort; USD 19.000 - 27.000; Teilzeit

Zusammenfassung

Friends of Switchpoint is seeking a Resident Support staff member for the Swing Shift (3 pm–11 pm) in Salt Lake City, Utah. This part-time role serves individuals, families and veterans experiencing homelessness with a focus on crisis intervention, safety, and compassionate service.

You will conduct client assessments, assist with admissions, supervise volunteers and meals, perform safety checks, and maintain logs while upholding program policies and confidentiality.

Qualifikationen

• The Switchpoint Resident Support Staff will be reliable and energetic with a passion for serving individuals, families and veterans experiencing homelessness.
• General responsibilities include day-to-day management of clients, interviewing assessments, and new client admissions per policy.

Aufgaben

• Understand and implement switchpoint’s mission and values and adhere to all policies andprocedures
• Provide exceptional customer service to all guests of the facility
• Keep a daily log of all occurrences within the facility for each shift
• Make notes of any special requirements and needs that residents may have (special diets, ada accomidations, etc.) And coordinate with management to facilitate those needs.
• Update maintenance log with maintenance requests
• Arrange transportation for residents in shuttle vans
• Actively listen to the needs of the residents and act to meet those needs appropriately.
• Report any resident concerns to case management and management.
• Simple cleaning (public bathrooms, sweeping, mopping, etc.)
• Assist with convenience store transactions
• Monitor cameras and log activity
• Complete perimeter checks around the building and walk-throughs in the building to ensure the safety and security of residents. Log and document any concerns.
• Handle security issues/complaints by involving either non-emergency dispatch or 911 for emergency services

Jobbeschreibung

Friends of Switchpoint is seeking a Resident Support staff member for the Swing Shift (3 pm–11 pm) in Salt Lake City, Utah. This part-time role serves individuals, families and veterans experiencing homelessness with a focus on crisis intervention, safety, and compassionate service.

You will conduct client assessments, assist with admissions, supervise volunteers and meals, perform safety checks, and maintain logs while upholding program policies and confidentiality.