Evening Receptionist Nursing Home

The Grand Healthcare; East Meadow, Northern (NY, KY); Hybrid; USD 25,000 - 28,000; Part time

Benefits offered by this job

Weekly pay

Job summary

Fulton Commons Care Center is seeking an experienced part-time Receptionist for the 4:00 PM–9:00 PM shift, Monday–Friday at our Skilled Nursing Facility. The role involves welcoming visitors, residents, and families, providing information on services and policies, and assisting with inquiries.

The position emphasizes customer service, strong communication, and coordination with nursing staff to ensure smooth operations in a fast-paced environment.

Qualifications

• Strong communication skills required.
• Customer service/hospitality background preferred.
• Experience with hospitality, seniors, health care and service delivery preferred.

Responsibilities

• Greet and assist visitors, residents, and family members with a friendly and helpful attitude.
• Answer phones, take messages, and direct inquiries to the appropriate staff.
• Manage sign-in/sign-out procedures for visitors.
• Handle mail and packages and coordinate outgoing items.

Skills

Strong communication

Customer service

Hospitality background

Job description

Fulton Commons Care Center is hiring an experienced part-time Receptionist for 4:00PM to 9:00PM Monday - Friday for our Skilled Nursing Facility.

Pay Range: $18.00 - $20.00 per hour

Position Overview:

We are currently seeking aReceptionistto welcome visitors, residents, and family members with a friendly and helpful attitude. The Receptionist provides information about the facility’s services, visiting hours, and relevant policies.

Receptionist Responsibilities Include:

• Greeting and Assisting Visitors:Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies.


• Answering Phones and Managing Inquiries:Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.


• Check-in and Check-out Procedures:Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.


• Mail and Package Handling:Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.


• Emergency Response:Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.


• Coordinating with Staff and Residents:Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.


• Maintaining Reception Area:Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.


• Crisis Management:Being prepared to handle difficult or upset visitors in a professional and empathetic manner.


• Adherence to Policies and Regulations:Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.


• Training and Orientation:Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.

Receptionist's Skills & Qualifications:

• Experience with hospitality, seniors, health care and service deliverypreferred.


• Customer Service/Hospitality background preferred.


• Strong communication skills required.


• Ability to work well with others in a fast-paced dynamic environment.

What you can expect from us:

• Professional Growth & Stability


• Weekly Pay


• Innovative Training Programs & much more!