Evening Receptionist

Bedrock Healthcare; Watertown (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Watertown Health Care Center in Watertown, WI, seeks a reliable Receptionist/Unit Clerk to support administrative and supply tasks in a healthcare setting. The role combines front-desk duties with unit clerk responsibilities, emphasizing accuracy, confidentiality, and courteous service to residents and families.

You will handle secretarial duties, assist the business office, process deliveries, organize supplies, and maintain clean, safe work areas.

Qualifications

• High school diploma or equivalent with business curriculum required.
• Typing, filing, correspondence, and computer skills required.
• Must have strong organizational skills and discretion with confidential information.
• Must be able to form independent decisions while ensuring confidentiality.

Responsibilities

• Receptionist duties: develop rapport with staff and guests, assist administrator, maintain confidential information.
• Unit Clerk duties: process requisitions, receive shipments, organize supplies, and handle mail.
• Other duties: interact with customers, assist across departments, and follow dress code and TB testing requirements.

Skills

Strong organizational skills

Discretion with confidential info

Interpersonal skills

Ability to work with minimal oversight

Education

High school diploma or equivalent with business curriculum

Tools

Typing

Computer skills

Filing

Job description

Come Join Our Healthcare Family!!

Do you want stability and longevity in your career? Are you dedicated to resident care and looking for competitive compensation?! If YES…

Watertown Health Care Center is looking for YOU!
Watertown Health Care Center is a skilled nursing home facility and takes pride in providing our residents with an amazing experience. We have an incredible tight-knit family of caregivers that serves our residents everyday with compassion, care and a positive attitude! We value and work hard to appreciate our caregivers because we recognize they are the foundation of our organization. We would love for you to join that family!

Summary

The Clerical/Receptionist performs secretarial work of a confidential nature and relieves supervisors of minor executive duties.

Essential Job Duties & Responsibilities

Receptionist Duties:

• Develops and maintains a good working rapport with inter-department staff, and other departments within the facility to assure that administrative services and activities can be properly maintained to meet the needs of the facility.
• Completes required reports, forms, etc., for the administrator as requested.
• Maintains confidentiality for all resident, administrative, and corporate information.
• Assist business office and staff.
• Assures that the administrative offices are maintained in a clean and safe manner and that equipment and supplies are also maintained.

Unit Clerk Duties:

• Fills and delivers routine and emergency requisitions from nursing and other departments for supplies and equipment in accordance with established policies and procedures.
• Receives incoming shipments and checks incoming merchandise against packing slips and purchase orders in accordance with policies and procedures.
• Organizes the storage of supplies and equipment inventory in a safe, clean, and orderly manner to ensure efficient handling and to prevent deterioration and in accordance with policies and procedures.
• Picks up and delivers mail and performs messenger service for facility as directed.
• Follows all safety procedures when handling supplies and equipment
• Ensures all purchase orders are properly prepared, signed, and submitted as required in policies and procedures.
• Ensures that work areas are clean and free of hazards. Also that all safety rules and regulations are adhered to.
• Ensures defective equipment is identified for repair in accordance with policies and procedures.

Other Duties

Receptionist Duties:

• Interacts with customers, families, visitors, facility and corporate staff.
• Carries out other tasks as requested in situations where hands-on intervention/participation may be required.
• Must practice good person hygiene and follow dress code requirements.
• Must provide annual Verification of negative TB skin test as required.

Unit Clerk Duties:

• Assists department staff in identifying and correcting problem areas and improving services.
• May be required to perform autoclave duties.
• Attend and participate in in-service education classes and on-the-job training programs as required.
• Interacts with facility staff.
• Performs other tasks as requested in situations where hands-on intervention/participation may be required.
• May be required to work rotating shifts, holidays, weekends, additional hours, an din different positions as facility’s needs require.

Qualifications

• High school degree or equivalent with business curriculum required.
• Typing, filing, correspondence composition and computer skills required.
• Must possess strong organizational skills.
• Must possess the ability to handle a variety of assignments, some of moderate complexity and requiring considerable familiarity with the operating details of the facility.
• Must possess the ability to interpret and apply departmental procedures.
• Must have strong, positive interpersonal skills.
• Must demonstrate discretion in handling of confidential information.
• Must have a sense of accountability and responsibility.
• Must possess the ability to form independent decisions in absence of supervisor.