Evening Public Areas Attendant — Boutique Hotel

Marcus Hotels & Resorts; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Room discounts at Marcus Hotels &?

Employee discounts at Marcus Hotels &"

401k with employer match

Job summary

Kimpton Hotel Monaco Pittsburgh, part of Marcus Hotels & Resorts, invites you to join a team focused on hospitality excellence. We offer PM Public Area Attendant or PM House Attendant roles with full-time and part-time options.

You will maintain cleanliness, assist guests, and contribute to an inviting environment in a boutique hotel setting. Join a culture that values individuality, personal growth, and guest connections, with room for career growth within Marcus Hotels & Resorts and its

Qualifications

• High School Diploma is preferred.
• 1 year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.
• Passion for customer service and good verbal communication skills, basic writing skills.

Responsibilities

• Maintain cleanliness and appearance of the hotel, providing amazing service to guests.
• Act as an advocate for the hotel and create personal experiences for guests.
• Develop relationships with guests to encourage return visits.
• Keep lobby, hallways, public areas, sidewalk, signage and entrance clean.
• Clean and set up meeting room functions according to function sheets.
• Deep clean areas including shampooing of rooms and public spaces as assigned.
• Set up and maintain lobby functions including morning coffee and nightly events.
• Deliver housekeeping items to guest rooms upon request.
• Receive assignments, keys, pager, and guest requests from supervisor at shift start.
• Check and replenish supplies and cleaning tools.
• Respond quickly to guest requests in a friendly manner.
• Return lost items with proper documentation to the Housekeeping Department.

Skills

Customer service

Verbal communication

Basic writing

Flexible schedule

Education

High School Diploma

Job description

Kimpton Hotel Monaco Pittsburgh, part of Marcus Hotels & Resorts, invites you to join a team focused on hospitality excellence. We offer PM Public Area Attendant or PM House Attendant roles with full-time and part-time options.

You will maintain cleanliness, assist guests, and contribute to an inviting environment in a boutique hotel setting. Join a culture that values individuality, personal growth, and guest connections, with room for career growth within Marcus Hotels & Resorts and its