PM Housekeeping

Marcus Hotels & Resorts; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Room discounts at Marcus Hotels &?

Employee discounts at Marcus Hotels &"

401k with employer match

Job summary

Kimpton Hotel Monaco Pittsburgh, part of Marcus Hotels & Resorts, invites you to join a team focused on hospitality excellence. We offer PM Public Area Attendant or PM House Attendant roles with full-time and part-time options.

You will maintain cleanliness, assist guests, and contribute to an inviting environment in a boutique hotel setting. Join a culture that values individuality, personal growth, and guest connections, with room for career growth within Marcus Hotels & Resorts and its

Qualifications

• High School Diploma is preferred.
• 1 year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.
• Passion for customer service and good verbal communication skills, basic writing skills.

Responsibilities

• Maintain cleanliness and appearance of the hotel, providing amazing service to guests.
• Act as an advocate for the hotel and create personal experiences for guests.
• Develop relationships with guests to encourage return visits.
• Keep lobby, hallways, public areas, sidewalk, signage and entrance clean.
• Clean and set up meeting room functions according to function sheets.
• Deep clean areas including shampooing of rooms and public spaces as assigned.
• Set up and maintain lobby functions including morning coffee and nightly events.
• Deliver housekeeping items to guest rooms upon request.
• Receive assignments, keys, pager, and guest requests from supervisor at shift start.
• Check and replenish supplies and cleaning tools.
• Respond quickly to guest requests in a friendly manner.
• Return lost items with proper documentation to the Housekeeping Department.

Skills

Customer service

Verbal communication

Basic writing

Flexible schedule

Education

High School Diploma

Job description

Full Time PM Public Area Attendant or Part Time PM Public Area Attendant, Full Time PM House Attendant or Part Time PM House Attendant openings*

Description

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh’s fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we’d love to welcome you aboard.

What will you be doing?

Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

• Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
• Clean and set-up meeting room functions according to the function sheets.
• Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
• Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
• Check and replenish your supplies and cleaning tools.
• Quickly respond to guest requests in a friendly manner.
• Return lost items with proper documentation to the Housekeeping Department.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.

What do you bring to the role?

• High School Diploma is preferred.
• 1 year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.
• Passion for customer service and good verbal communication skills, basic writing skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

What’s in it for you?

• Room discounts at Marcus Hotels & Resorts and IHG-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.