Evening Public Area Attendant — Luxury Hotel Experience

Sage Hospitality Group; Detroit (MI); In loco; USD 16.000 - 20.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) matching

Vision insurance

Employee discounts

Descrizione del lavoro

Shinola Hotel in Detroit seeks a PM Public Area Attendant to maintain cleanliness and order in lobby and public spaces while delivering courteous guest service. This role supports a luxury experience within Shinola Hotel, a Sage Hospitality Group property, focusing on proactive cleaning and safety throughout the 3pm–11pm shift.

No formal education or prior experience required; the successful candidate presents a professional appearance and a customer‑oriented attitude.

Competenze

• No formal education required.
• No experience required.
• Ability to meet standard appearance.
• Ability to meet cleaning standards.
• Basic understanding of cleaning methods, cleaning implements and chemicals.

Mansioni

• Maintains parking lot and public space cleanliness.
• Complete daily, weekly and quarterly cleaning checklists.
• Dust and polish furniture, fixtures, thresholds, base boards, railings, elevators, stairwells and window frames.
• Vacuum and spot clean carpeting, upholstery and drapery. Remove any gums from surfaces.
• Clean and shine all glass and metal surfaces.
• Empty all materials from trash receptacles and polish. Replace trash bags if used. Remove trash to dumpster.
• Clean offices as assigned.
• Clean public restrooms and stock with supplies.
• Clean public and service elevators (inside and out).
• Complete all restocking and cleaning duties by performing opening and closing side work as instructed.
• Appearance must be clean and professional with a cheerful and courteous demeanor at all times.
• Notify housekeeping leadership, maintenance department or MOD of malfunctioning equipment, supplies needed or damage to floor covering, upholstery,
• Attends all departmental meetings in person in order to enhance communication and gain knowledge of products, service and facility.
• Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide customer service.
• Follow all safety guidelines to ensure safety and protection of self, associates and guests.

Conoscenze

Standard appearance

Cleaning standards

Cleaning methods & chemicals

Formazione

No formal education

Descrizione del lavoro

Shinola Hotel in Detroit seeks a PM Public Area Attendant to maintain cleanliness and order in lobby and public spaces while delivering courteous guest service. This role supports a luxury experience within Shinola Hotel, a Sage Hospitality Group property, focusing on proactive cleaning and safety throughout the 3pm–11pm shift.

No formal education or prior experience required; the successful candidate presents a professional appearance and a customer‑oriented attitude.