Evening Patient Access Coordinator

Trinity Health Corp.; City of Syracuse (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Trinity Health Corp. seeks a Patient Access Representative for the evening shift to register patients, collect demographics and payments, and support care teams across hospital areas.

The role involves EPIC-based workflows, chart updates, and coordination with ED and CPEP boards. Ideal candidates will have a high school diploma with experience or an associate/bachelor’s degree, and strong communication and privacy compliance skills to ensure smooth patient flow and accurate billing.

Qualifications

• HIPAA knowledge is required to protect patient privacy.
• Excellent communication skills are essential for patient interactions.
• Teamwork and adaptability across departments are important.
• Experience with patient access software like EPIC is preferred.

Responsibilities

• Admit/check patients on ED and CPEP boards.
• Document accurately in charts and manage patient IDs.
• Handle cash collections and payments at point of service.
• Maintain privacy and HIPAA compliance across processes.
• Cross-train across Patient Access locations as needed.

Skills

HIPAA knowledge

Excellent communication

Teamwork

EPIC systems

Education

Bachelor's degree or AAS

High school diploma + 2-3 years experience

Tools

EPIC

PeopleSoft

Midas

Job description

Trinity Health Corp. seeks a Patient Access Representative for the evening shift to register patients, collect demographics and payments, and support care teams across hospital areas.

The role involves EPIC-based workflows, chart updates, and coordination with ED and CPEP boards. Ideal candidates will have a high school diploma with experience or an associate/bachelor’s degree, and strong communication and privacy compliance skills to ensure smooth patient flow and accurate billing.