Evening Operations Associate: NYC Logistics & Delivery

rinse123; New York (NY); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, Vis

Paid time off

Paid sick leave

401k

Snacks at the office

Free laundry and dry cleaning (Rinse)

Job summary

Rinse New York is seeking a hands-on Operations Associate to manage delivery and cleaning workflows, ensuring on-time, quality-ready orders for customers. You’ll support Valets and the Customer Care team while learning scalable processes for a growing startup.

The role requires a High School diploma (college preferred), 1–2 years in logistics, and a willingness to work late shifts in a fast-paced environment in New York. A driver's license and MVR check are required.

Qualifications

• High School Diploma or GED required; some college education preferred.
• 1–2 years of experience in logistics, freight transport, or 3PL is a plus.
• Are a problem solver who is biased towards action and able to overcome challenges.
• Thrive in fast-paced environments and work well under pressure.
• Energized by late hours and able to work evening shifts.
• Driver's license with clean driving record (MVR check).
• Comfortable with or eager to learn about different technology and tools (Google Docs, Slack, iOS).
• Experience with PC applications such as Email, Word, and Excel and mobile apps.

Responsibilities

• Ensure customer orders are ready for delivery by performing quality and inventory checks.
• Troubleshoot delivery issues and support Valets throughout shifts.
• Collaborate with Customer Care to deliver exceptional service and assist with special orders.
• Identify operational challenges and work with Corporate Operations to improve efficiency in New York.
• Be able to drive occasional delivery routes to gain on-the-ground experience.

Skills

Problem solving

Action-oriented

Fast-paced environment

Driver's license

Education

High School Diploma or GED

Some college education preferred

Tools

Google Docs

Slack

iOS devices

Microsoft Word

Microsoft Excel

Email

Job description

Rinse New York is seeking a hands-on Operations Associate to manage delivery and cleaning workflows, ensuring on-time, quality-ready orders for customers. You’ll support Valets and the Customer Care team while learning scalable processes for a growing startup.

The role requires a High School diploma (college preferred), 1–2 years in logistics, and a willingness to work late shifts in a fast-paced environment in New York. A driver's license and MVR check are required.