Evening Nutrition Care Coordinator

Corewell Health; Troy (MI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Comprehensive benefits

On-demand pay program

Discounts directory with deals

Job summary

Corewell Health’s Nutrition team is seeking a part-time specialist to support patient meal planning and education. You will screen nutrition risk, coordinate menu selections, and educate patients with moderately complex diets while maintaining accurate patient data in our software.

The role includes answering calls, handling messages, and assisting dietitians as needed. Strong customer-service experience, high-volume call center exposure, and EMR knowledge are preferred.

Qualifications

• High School Diploma or equivalent required.
• 2 years of relevant customer-facing service on phone or in person; customer service/managed health care.
• Elevated diet and nutrition software knowledge.
• Strong time management and organizational skills; risk mitigation.
• Preferred: experience in high-volume call center and EMR.
• CRT credentials and 90 days to obtain certifications.

Responsibilities

• Assist with meal selection using the menu program while enforcing restrictions and nutrition guidelines.
• Screen patients for nutrition risk, collect diet history, allergies, and food preferences.
• Maintain accurate patient information in the electronic records.
• Communicate with patients, families, and dietitians regarding special needs and nutrition risk.
• Assemble tray tickets based on diet orders.
• Perform clerical duties including answering calls, taking messages, typing, faxing, and filing.
• Respond to patient meal questions and provide product and service information.

Skills

Customer service

Phone support

Time management

Organizational skills

Risk mitigation

EMR experience

Call center experience

Education

CRT-Accredited Food Handler

CRT-Accredited Food Allergy Certificate

CRT-Accredited Food Protection Manager

Tools

Electronic Medical Record (EMR) systems

Job description

Corewell Health’s Nutrition team is seeking a part-time specialist to support patient meal planning and education. You will screen nutrition risk, coordinate menu selections, and educate patients with moderately complex diets while maintaining accurate patient data in our software.

The role includes answering calls, handling messages, and assisting dietitians as needed. Strong customer-service experience, high-volume call center exposure, and EMR knowledge are preferred.