Evening Mental Health Intake Specialist - Part-Time

Universal Health Services; Shreveport (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Challenging work

Competitive pay

Paid time off

Career development

Job summary

Brentwood Hospital is seeking a Call Center Specialist to handle intake calls and walk-ins with empathy, ensuring thorough documentation and appropriate referrals. The role supports mental health services within a 260-bed psychiatric facility in Shreveport, LA.

The position offers a part-time schedule (Monday–Friday, 2:00 pm–10:30 pm) with a comprehensive benefits package and opportunities for career development within UHS and its subsidiaries. A compassionate team environment is emphasized.

Qualifications

• Bachelor's degree in Counseling, Psychology, Social Work or Social Services field required.

Responsibilities

• Answers telephone within 3 rings, gathers clinical, demographic and insurance information to determine caller needs.
• Performs telephonic risk assessment to gauge suicidality/homicidality and uses 911 if caller is in serious danger.
• Completes Inquiry Call Sheet with information and outcomes of the telephonic assessment.
• Schedules assessments, psychiatric evaluations and admissions; explains process and items needed for admission.

Education

Bachelor's degree in Counseling, Psychology, Social Work or Social Services field

Job description

Brentwood Hospital is seeking a Call Center Specialist to handle intake calls and walk-ins with empathy, ensuring thorough documentation and appropriate referrals. The role supports mental health services within a 260-bed psychiatric facility in Shreveport, LA.

The position offers a part-time schedule (Monday–Friday, 2:00 pm–10:30 pm) with a comprehensive benefits package and opportunities for career development within UHS and its subsidiaries. A compassionate team environment is emphasized.