Evening Member Services Receptionist

Park Ridge Country Club; Park Ridge (IL); On-site; USD 21,000 - 28,000; Part time

Job summary

Park Ridge Country Club is seeking an Evening Member Services Receptionist to be the warm, welcoming first impression of the Club. You will greet members and guests, manage the front desk, take reservations, and coordinate with staff to ensure a smooth experience in a private club environment.

Strong communication, multitasking, and time management are required, along with proficiency in Microsoft Office. Night and weekend availability is necessary to support the club's evening operations.

Qualifications

• Night and weekend availability required.
• Proficiency with MS Word, Excel, Publisher, Outlook.
• Experience in hospitality/customer service is preferred.

Responsibilities

• Greet members and guests at the front desk and direct them appropriately.
• Learn member names to personalize greetings.
• Notify staff of arrivals for meetings.
• Answer, screen, and forward incoming calls.
• Create, edit, and maintain banquet event orders for Club functions.
• Accept dining reservations and take-out food orders.
• Be knowledgeable about Club events, menu items, hours, and directions to the Club.
• Handle member and Club information with discretion and integrity.
• Other duties as assigned by department managers.

Skills

Customer service

Interpersonal skills

Time management

Communication

Multitasking

Education

High School Diploma or Equivalent

Tools

Microsoft Office

NorthStar POS

Job description

Part Time/ Year-Round Employment

We are looking for an Evening Member Services Receptionist to be the warm and welcoming first impression of the Club. This is an excellent opportunity to join a high performing team in a wonderful working environment. The successful individual will have a service heart and genuinely enjoy interacting with others in a professional manner.

Core Responsibilities

• Greet members and guests at the front desk by welcoming and directing them appropriately.
• Learn the names of members and their families to personalize greetings.
• Notify staff of arrivals for meetings.
• Answer, screen, and forward incoming phone calls.
• Create, edit, and maintain banquet event orders for Club functions.
• Accept dining reservations and take-out food orders.
• Be knowledgeable about Club events, menu items, hours, and directions to the Club.
• Handle member and Club information with discretion and integrity.
• Other duties as assigned by department managers.

Job Requirements

• Working knowledge of Microsoft Office Suite, specifically Word, Excel, Publisher, and Outlook.
• Tech savvy with multiple line phone systems, computers, scanners, and printers.
• Strong organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Excellent written and verbal communication skills.
• Friendly and customer service oriented with the desire to help others.
• Night and weekend availability required.

Preferred Qualifications

• High End Hospitality or Private Club Experience
• Experience with NorthStar POS a plus
• High School Diploma or Equivalent