Evening Library Reference Specialist

Salt Lake Community College; Salt Lake City (UT); On-site; USD 42,000 - 62,000; Full time

Job summary

Salt Lake Community College seeks a Reference Specialist to provide frontline research and reference assistance to students, faculty, staff, and community users at SLCC Libraries. The role centers on staffing the Markosian Library reference desk for afternoon and night shifts and guiding users through databases, the catalog, and other electronic resources to meet research needs.

The position emphasizes strong customer service and information literacy, collaborating with colleagues to improve

Qualifications

• Bachelor's Degree required.
• MLS or equivalent preferred.
• Knowledge of academic library databases and searching techniques.
• Experience in reference or library instruction is a plus.
• Strong customer service, communication and interpersonal skills.

Responsibilities

• Staff the library reference desk and online reference services during assigned shifts.
• Assist users with research inquiries and navigate catalogs and databases.
• Contribute to development and maintenance of web content and instructional resources.
• Provide culturally responsive customer service to a diverse college community.

Skills

Customer service

Communication

Interpersonal skills

Research assistance

Education

Bachelor's degree

MLS preferred

Tools

Academic library databases

Online catalogs

Job description

Salt Lake Community College seeks a Reference Specialist to provide frontline research and reference assistance to students, faculty, staff, and community users at SLCC Libraries. The role centers on staffing the Markosian Library reference desk for afternoon and night shifts and guiding users through databases, the catalog, and other electronic resources to meet research needs.

The position emphasizes strong customer service and information literacy, collaborating with colleagues to improve