Evening Laboratory Support Tech – Specimen Processing

University of Rochester; Town of Henrietta (NY); On-site; USD 42,000 - 57,000; Full time

Job summary

The University of Rochester is seeking a detail‑oriented Laboratory Support Specialist to handle pre‑analytical processing of patient specimens and data entry in LIS/HIS systems. This full‑time role supports physicians, nurses and lab staff, ensuring specimen integrity and timely processing across a 24/7 workflow.

Ideal candidates have an Associate’s degree or equivalent, strong customer service skills, and knowledge of medical terminology.

Qualifications

• Associate’s degree or equivalent education/experience.
• Customer service experience preferred.
• Knowledge of medical terminology is a plus.

Responsibilities

• Pre-analytical processing of patient specimens 24/7 operations.
• Enter and edit patient demographics in LIS/HIS systems.
• Register patient information and log orders accurately.
• Provide administrative support and answer routine test inquiries.
• Assist with sample handling, transport and specimen integrity.
• Support lab technologists in pre-analytical tasks.

Skills

Customer service

Medical terminology knowledge

Education

Associate’s degree

Some college coursework in science

Job description

The University of Rochester is seeking a detail‑oriented Laboratory Support Specialist to handle pre‑analytical processing of patient specimens and data entry in LIS/HIS systems. This full‑time role supports physicians, nurses and lab staff, ensuring specimen integrity and timely processing across a 24/7 workflow.

Ideal candidates have an Associate’s degree or equivalent, strong customer service skills, and knowledge of medical terminology.