Evening Janitorial QA & IC Oversight Manager

City Wide; Baltimore, Northern (MD, KY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Quarterly bonus

Earned PTO

Birthday PTO

Company subsidized medical

Dental insurance

Vision insurance

401k with company match

Job summary

City Wide Facility Solutions is seeking a Janitorial Supervisor in Maryland to lead contract compliance and manage relationships with Independent Contractors delivering cleaning services.

The role is on-site, 2-3 years of management experience preferred, and involves travel across Baltimore counties and city. You will drive quality, scheduling and customer satisfaction while supporting company policies and continuous improvement.

Qualifications

• High school diploma or equivalent in commercial janitorial services industry required.
• 2-3 years management experience; coaching, motivating and developing others.
• Building, facilities, janitorial or similar industry experience a plus.

Responsibilities

• Develop and maintain productive relationships with independent contractors and client priorities.
• Review scope of work and ensure quality assurance per account.
• Communicate daily with Manager for issues, including nightly recap.
• Recommend IC work assignments, manage to client standards and company guidelines.
• Manage inspections, customer complaints, or new account starts-restarts.
• Ensure ICs comply with approved tools and equipment.

Skills

Leadership

Communication

Planning

Attention to detail

Interpersonal skills

Bilingual (plus)

Education

High school diploma or equivalent

Job description

City Wide Facility Solutions is seeking a Janitorial Supervisor in Maryland to lead contract compliance and manage relationships with Independent Contractors delivering cleaning services.

The role is on-site, 2-3 years of management experience preferred, and involves travel across Baltimore counties and city. You will drive quality, scheduling and customer satisfaction while supporting company policies and continuous improvement.