Evening Janitorial QA & Contractor Supervisor

City Wide; Baltimore (MD); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Quarterly bonus potential

Paid PTO and Birthday PTO

401k with company match

Job summary

City Wide Facility Solutions in Baltimore is seeking a Janitorial Supervisor for the 5pm-1am shift. This full-time role oversees contract compliance for building maintenance and supports the relationship with Independent Contractors delivering on work expectations.

You will manage inspections, address client needs, and ensure adherence to City Wide policies while driving quality and process improvements. Travel within the specified counties will be required.

Qualifications

• High school diploma required.
• 2-3 years management experience in supervisor roles.
• Building, facilities or janitorial industry experience a plus.
• Strong planning, organization and attention to detail.
• Excellent communication and interpersonal skills.
• Bilingual capability is a plus.

Responsibilities

• Develop and maintain productive relationships with Independent Contractors (ICs) by communicating client priorities and solving problems.
• Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
• Communicate with your Manager daily for issues needing immediate attention, including nightly recap.
• Make recommendations for IC work assignments, manage to client standards and company guidelines.
• Manage inspections, customer complaints or requests, new account starts-restarts.
• Execute City Wide’s policies and ensure ICs comply with authorized tools and equipment.
• Other duties as necessary.

Skills

Leadership

Communication

Detail-oriented

Bilingual

Education

High school diploma

Job description

City Wide Facility Solutions in Baltimore is seeking a Janitorial Supervisor for the 5pm-1am shift. This full-time role oversees contract compliance for building maintenance and supports the relationship with Independent Contractors delivering on work expectations.

You will manage inspections, address client needs, and ensure adherence to City Wide policies while driving quality and process improvements. Travel within the specified counties will be required.