Evening Housekeeping Manager

Hotel Polaris at US Airforce Academy; Ivins (UT); On-site; USD 58,000 - 68,000; Full time

Job summary

An established industry player in luxury hospitality is seeking an Evening Housekeeping Manager to lead the overnight housekeeping team. This pivotal role ensures that guest accommodations and public areas are impeccably maintained and ready for the next day. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a proactive approach to guest service. This position offers a unique opportunity to guide a dynamic team in a fast-paced environment, while also providing avenues for professional growth and development within the hospitality sector. Join a team dedicated to excellence in service and guest satisfaction.

Benefits

Comprehensive Health Insurance

Flexible Time Away

Employee Dining

Resort Discounts

Wellness Programs

Career Growth Opportunities

Qualifications

• 2-3 years of supervisory experience in housekeeping, preferably in luxury settings.
• Strong knowledge of cleaning techniques and OSHA safety standards.

Responsibilities

• Supervise overnight housekeeping team to maintain cleanliness and safety standards.
• Conduct inspections and respond to late-night guest requests promptly.
• Manage scheduling and training for second shift staff.

Skills

Housekeeping Management

Communication Skills

Team Leadership

Cleaning Techniques

Chemical Safety Standards

Bilingual (English/Spanish)

Tools

Nuvola

Job description

Overview

Black Desert Resort, nestled in the awe-inspiring red rock landscape of Southern Utah, offers a luxury hospitality experience where excellence in cleanliness and service is essential to guest satisfaction. The Evening Housekeeping Manager is responsible for overseeing the resort’s housekeeping operations during evening and overnight hours, ensuring that all guest accommodations and public areas are cleaned, restocked, and guest-ready for the following day.

Job Summary:

The Evening Housekeeping Manager supervises the overnight housekeeping team to maintain the resort’s high standards for cleanliness, presentation, and safety. This leadership role includes conducting inspections, resolving late-night guest needs, coordinating with other departments, and ensuring a smooth handoff to the daytime management team. The ideal candidate is proactive, detail-oriented, and experienced in managing staff in a luxury hospitality environment.

Job Specifications:

Onsite: Black Desert Resort
Shift & Schedule Availability: Year-Round / Full-Time / 5pm – 2am
Pay Range: $58,000 – $68,000/year. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Why Join Us:

• Comprehensive Benefits: Comprehensive Health insurance, Flexible Time Away, employee dining, resort discounts, wellness programs, and more.
• Leadership Opportunity: Guide a dynamic team in an exciting and guest-focused role focused on service and hospitality.
• Career Growth: Opportunities for professional development and advancement in hospitality.

Responsibilities

• Supervise and support the second shift housekeeping team and overnight housekeeping team, including guest room attendants, house attendants, and lobby attendants.
• Coordinate nightly cleaning assignments and public area rotations to ensure all guest spaces and common areas are clean, stocked, and secure.
• Respond promptly to late-night guest requests, deliveries, and housekeeping needs.
• Conduct regular inspections of guest rooms, hallways, public restrooms, and service areas to ensure adherence to cleanliness and presentation standards.
• Ensure compliance with health and safety regulations, including proper use of PPE and chemical handling.
• Monitor linen usage and coordinate overnight laundry operations.
• Communicate any maintenance issues, lost and found items, or safety concerns to appropriate departments.
• Manage employee scheduling, breaks, and shift coverage to ensure full second shift coverage.
• Train and coach second shift and overnight team members to follow resort procedures and hospitality standards.
• Prepare and deliver shift reports and communicate overnight updates to daytime leadership.

Qualifications

• Minimum 2–3 years of housekeeping supervisory experience, preferably in a luxury hotel or resort.
• Strong knowledge of cleaning techniques, chemical usage, and OSHA safety standards.
• Excellent communication and team leadership skills.
• Ability to work independently with minimal oversight during overnight hours.
• Proficiency with housekeeping and scheduling systems (e.g., Nuvola) a plus.
• Bilingual English/Spanish a plus.
• Flexible schedule with consistent availability for overnight shifts, weekends, and holidays.