Evening Grocery Clerk — Customer-First Service

Kroger; Buckhannon (WV); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger in Buckhannon, WV is hiring to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in achieving sales goals and uphold quality standards while delivering the Customer 1st service and upholding Kroger's values.

Responsibilities include helping customers, knowing products, maintaining shelf integrity, and following food safety rules.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions about products.
• Gain knowledge of products and respond to questions and make suggestions about products.
• Recommend grocery items to customers and inform them of grocery specials.
• Check product quality to ensure freshness; review sell by dates and take appropriate action.
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Stress management

Basic math

Clear communication

Job description

Kroger in Buckhannon, WV is hiring to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in achieving sales goals and uphold quality standards while delivering the Customer 1st service and upholding Kroger's values.

Responsibilities include helping customers, knowing products, maintaining shelf integrity, and following food safety rules.