Evening Front Desk Specialist — Long-Term Care & Rehab

Notre Dame Health Care Center, Inc.; Worcester (MA); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

Notre Dame Health Care Center, Inc. in Worcester, MA seeks a Part-Time Receptionist for evenings (20 hours/week, Mon-Fri 4:00pm–8:00pm). The ideal candidate greets residents and visitors, answers phones, and supports daily office operations in a friendly, professional manner.

Responsibilities include coordinating mail, scheduling, and visitor access, with opportunities for Per Diem work in Long-Term Care and Assisted Living buildings as needed.

Formación

• General knowledge of Front Desk Receptionist procedures.
• Friendly and outgoing with ability to connect with a diverse group of people.
• Extremely efficient, organized and resourceful.
• Strong attention to detail.
• Must read, write, and speak English well enough to communicate with patients and staff.
• Knowledge of computer operations and proficiency in basic word processing and data entry.
• Front Desk Receptionist or office management experience a plus.

Responsabilidades

• Be a resource for residents and families with questions/issues.
• Ensure residents, visitors, and guests are greeted in person and on the phone with a positive, professional and friendly manner.
• Responsible for the daily open and close of the office. Ensure reception area is neat and clean, conference rooms are in order, and doors are locked each evening.
• Answer all incoming telephone calls and directs the caller to the appropriate individual. Provide callers with information such as company address, directions, fax numbers, and website.
• Assist with clerical duties such as photocopying, faxing, and collating.
• Greet and direct all visitors to the facility.
• Coordinate facility virtual fax system. Forward all incoming faxes to appropriate parties.
• Maintain conference room schedules for corporate office.
• Receive, sort, and forward all incoming mail. Stamp and prepare all outgoing mail.
• Coordinate the pick-up and delivery of express mail services.
• Distribute checks to employees and clients. Ensure all checks are properly signed out.
• Process the daily deposit for accounts receivable. Ensure rent, transportation fees, donations and funds for individual programs and functions are credited to the correct cost centers.
• Manage the ordering, receiving, stocking, and distribution of office supplies through Staples.
• Assist with meeting set-ups, preparation and transcription.
• Update office directory on an ongoing basis.
• Work with campus nurses and managers to follow emergency protocol/procedures for resident emergencies.
• Maintain key assignment log for employees, apartments and common areas.
• Maintain front desk daily sheets for incoming and outgoing residents.
• Assist with various administrative tasks as requested.

Conocimientos

Front Desk Procedures

Friendly & Outgoing

Efficient & Organized

Attention to Detail

English Communication

Computer Skills

Receptionist Experience

Herramientas

Microsoft Word

Data Entry Software

Descripción del empleo

Notre Dame Health Care Center, Inc. in Worcester, MA seeks a Part-Time Receptionist for evenings (20 hours/week, Mon-Fri 4:00pm–8:00pm). The ideal candidate greets residents and visitors, answers phones, and supports daily office operations in a friendly, professional manner.

Responsibilities include coordinating mail, scheduling, and visitor access, with opportunities for Per Diem work in Long-Term Care and Assisted Living buildings as needed.