Evening Front Desk Specialist — Client Support

Dakota Woodlands, Inc.; Eagan, Northern (MN, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Dakota Woodlands, Inc. in Eagan, MN is seeking a friendly Front Desk Specialist to greet clients, visitors, and staff with professionalism and warmth.

You will manage front desk tasks, handle inquiries, and support daily operations in a nonprofit setting focused on helping families experiencing homelessness. The role requires strong communication, empathy, and organizational skills, with duties spanning client assistance, documentation, and coordinating with team members to maintain a safe,

Qualifications

• High school diploma or equivalent; related coursework is a plus.
• Experience in customer service or front desk roles preferred.
• Excellent communication and interpersonal skills; ability to work with diverse populations.
• Empathetic, reliable, and organized with attention to detail.

Responsibilities

• Serve as the first contact for clients, visitors, and staff.
• Greet and assist individuals, answer inquiries, and route communications.
• Maintain front desk records and necessary documentation.
• Support administrative tasks and supply management.
• Coordinate with staff to deliver efficient client support.

Skills

Customer service

Front desk operations

Interpersonal skills

Empathy

Discretion

Microsoft Office

Education

High School diploma or equivalent

Tools

Data entry systems

Microsoft Office

Job description

Dakota Woodlands, Inc. in Eagan, MN is seeking a friendly Front Desk Specialist to greet clients, visitors, and staff with professionalism and warmth.

You will manage front desk tasks, handle inquiries, and support daily operations in a nonprofit setting focused on helping families experiencing homelessness. The role requires strong communication, empathy, and organizational skills, with duties spanning client assistance, documentation, and coordinating with team members to maintain a safe,