Evening Front Desk & Night Audit Specialist

One Ocean Resort & Spa; Austin, Northern (TX, KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

One Ocean Resort & Spa is seeking a part-time Night Auditor for the Austin South/Home2 Suites area. You will perform nightly audit functions for front office operations, verify postings, and ensure accuracy of room and tax charges while supporting guest services and front desk activities.

Role requires the ability to work nights, weekends, and holidays, and to function as part of a team delivering great guest experiences in a hotel setting. On-site location in Austin, TX.

Qualifications

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job description

One Ocean Resort & Spa is seeking a part-time Night Auditor for the Austin South/Home2 Suites area. You will perform nightly audit functions for front office operations, verify postings, and ensure accuracy of room and tax charges while supporting guest services and front desk activities.

Role requires the ability to work nights, weekends, and holidays, and to function as part of a team delivering great guest experiences in a hotel setting. On-site location in Austin, TX.