Part-time Night Audit & Front Desk Specialist

Bardessono; Austin, Northern (TX, KY); Hybrid; USD 2,066,000 - 2,755,000; Part time

Job summary

Home2 Suites Austin South is seeking a Part-time Night Auditor to manage front desk operations, perform nightly audit functions, and ensure accuracy of room and tax postings. You will handle guest check-ins/outs, payments, reservations, and respond to inquiries with warmth and professionalism.

In this role, you will follow management's accounting policies, rebuild night audit systems as needed, and work a team-focused shift in a hospitality environment in South Austin.

Qualifications

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job description

Home2 Suites Austin South is seeking a Part-time Night Auditor to manage front desk operations, perform nightly audit functions, and ensure accuracy of room and tax postings. You will handle guest check-ins/outs, payments, reservations, and respond to inquiries with warmth and professionalism.

In this role, you will follow management's accounting policies, rebuild night audit systems as needed, and work a team-focused shift in a hospitality environment in South Austin.