Evening Front Desk & Guest Services Associate

Express Employment Professionals - Cincinnati East; Butler (Butler County); On-site; USD 22,000 - 25,000; Full time

Job summary

Express Employment Professionals - Cincinnati East seeks a friendly Front Desk professional for a local wellness hotel in Butler, PA. You will welcome guests, manage check-ins/outs, and coordinate reservations with courtesy and efficiency.

Responsibilities include handling inquiries, processing payments, and maintaining guest records. The role requires strong communication, reliable scheduling, and attention to daily audits and reports.

Qualifications

• Front desk experience or reception duties preferred.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced hotel environment.

Responsibilities

• Greet guests during check-in and check-out.
• Handle reservations via phone, email, or in person.
• Provide courteous customer service and address inquiries or complaints.
• Process payments accurately and securely.
• Maintain guest records and assist with daily audits and reports.

Skills

Guest check-in

Reservations

Customer Service

Payment Processing

Administrative Tasks

Job description

Express Employment Professionals - Cincinnati East seeks a friendly Front Desk professional for a local wellness hotel in Butler, PA. You will welcome guests, manage check-ins/outs, and coordinate reservations with courtesy and efficiency.

Responsibilities include handling inquiries, processing payments, and maintaining guest records. The role requires strong communication, reliable scheduling, and attention to daily audits and reports.