Evening Front Desk Concierge - Residential Community

FLATS; Chicago (IL); On-site; USD 2,066,400 - 3,030,720; Part time

Benefits offered by this job

Part-Time

On-site

Comprehensive benefits package incl. 医

401(k) with employer match

Paid time off (PTO)

Job summary

FLATS is seeking a customer-focused Concierge to provide front desk coverage and support daily operations at our residential community. You\'ll serve as the first point of contact for residents and guests, ensuring a welcoming, secure, and well-maintained environment.

This full-time, on-site position is ideal for someone with strong customer service skills, and experience in concierge, hospitality, or similar front-facing roles is a plus.

Qualifications

• Concierge/front desk or hospitality experience preferred.
• Reliable, punctual and takes ownership of shift.
• Detail-oriented and able to work independently.

Responsibilities

• Welcome residents and guests, be the friendly, reliable face of the building.
• Manage guest access and monitor lobby activity to maintain a secure environment.
• Assist residents with questions, requests, and day-to-day needs.
• Keep the lobby and common areas clean, organized, and presentable.
• Conduct routine walkthroughs to ensure everything is in order.
• Handle packages and organize deliveries efficiently.
• Monitor cameras and building access points.
• Complete opening/closing procedures and communicate important updates.

Skills

Concierge experience

Front desk experience

Hospitality experience

Customer service

Job description

FLATS is seeking a customer-focused Concierge to provide front desk coverage and support daily operations at our residential community. You\'ll serve as the first point of contact for residents and guests, ensuring a welcoming, secure, and well-maintained environment.

This full-time, on-site position is ideal for someone with strong customer service skills, and experience in concierge, hospitality, or similar front-facing roles is a plus.