Evening Front Desk Agent

Island Hospitality Management; San Diego (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hospitality management company is seeking an upbeat Evening Front Desk Agent to oversee front desk operations. The role requires professionalism, excellent communication skills, and the ability to thrive in a fast-paced environment. Responsibilities include guest check-in/out, processing payments, and promoting guest satisfaction. Join a dynamic team dedicated to providing exceptional service.

Qualifications

• Motivated team player with initiative and achievement desire.
• Ability to handle stressful situations well.

Responsibilities

• Check-in/out hotel guests following brand standards.
• Provide information and assistance to guests and vendors.
• Prepare reports during each shift for management.

Skills

Communication

Problem Solving

Job description

Join to apply for the Evening Front Desk Agent role at Island Hospitality Management.

Our team is seeking an upbeat Evening Front Desk Agent, full-time or part-time, to oversee all aspects of front desk operations and serve as a key point of contact for guests and vendors. Success in this role requires professionalism, courtesy, excellent communication skills, and the ability to thrive in a fast-paced environment.

Requirements

• Check-in/out hotel guests following brand standards
• Process payments according to hotel procedures
• Provide information and assistance to guests and vendors
• Prepare reports during each shift for management
• Promote Marriott Bonvoy, drive enrollments, and enhance guest satisfaction

Qualifications

• Motivated team player with initiative and achievement desire
• Effective problem-solving skills in the workplace
• Ability to handle stressful situations well
• Approachable and dedicated to providing excellent guest service

The physical demands include standing, sitting, or walking for extended periods. Work hours vary based on guest occupancy, season, staffing, and other factors. Island Hospitality cannot guarantee specific weekly hours.